The eCommerce supply chain is a complex and ever-evolving system of suppliers, manufacturers, distributors, and retailers. For companies to be successful in this rapidly changing environment, it is essential to have visibility into all aspects of their supply chain. Visibility is the ability to monitor and track goods, services, and information across the entire chain. This can be done through the use of technology, such as RFID tags, sensors, and software.
Benefits of Visibility
Visibility has many benefits for eCommerce and supply chain businesses. For one, it can help them reduce costs by making it easier to identify and respond to inefficiencies. Additionally, it can help them ensure product quality and reduce inventory levels. Finally, it can help them identify customer needs and better meet their expectations.
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Real-time Monitoring
Visibility also allows companies to monitor their supply chain in real-time. This includes tracking orders, shipments, and deliveries. It can also be used to monitor supplier performance and detect delays or other issues. This information can be used to adjust production schedules and optimize inventory levels.
Improve Customer Service
Visibility can also improve customer service. Companies can use the data to identify potential problems before they become an issue. This allows them to proactively address customer needs and provide better service. Additionally, companies can use the data to identify trends and improve their product offering.
